Customer reviews
Real reviews from travelers who rented with VinRent across Vietnam.
“We rented a Kia Cerato for a trip from Nha Trang to Da Lat. The car was in excellent condition, the pickup went quickly and without any problems. Alexey explained in detail all the specifics of driving in Vietnam. There was a slight uncertainty about the deposit return, since we were flying out earlier than the return was supposed to be made per the contract, but Alexey promised to check everything quickly and then brought the deposit to our hotel himself. Only positive impressions, if we're in Nha Trang again, we'll definitely rent a car here once more.”
“I booked a car from VinRent in Nha Trang through the aggregator Localtent.com. Simple and convenient. An accurate and detailed description of the car. Reasonable prices. Convenient payment by any method, in any currency, including rubles, and with any card, including MIR. Good communication with VinRent. A few days before the rental, the company manager contacted me himself via messenger and stayed in touch afterward, quickly answering any questions that came up. Communication was in Russian. The process of picking up the car was simple, without unnecessary bureaucracy — by the time I arrived at the office, the car and documents were ready. I received detailed instructions via messenger about the specifics of driving in Vietnam. There were no problems with the car during the rental period (6 days). Returning the car was even easier. The deposit was refunded within the set deadline. In general, everything was excellent. I recommend it.”
“I rented a car. I liked everything))) there are different models to choose from, both big and small cars, very convenient, I will rent again. Thanks to Alexey for the help with the rental. 🙏”
“I had an amazing experience renting from Vinrent Car Rental in Nha Trang. I took a Mazda 3 for about a week, and it was honestly the best car rental experience I’ve ever had in Vietnam. The car was clean, comfortable, and ran perfectly the entire time. What really makes Vinrent stand out is Alex, who goes above and beyond for his customers. Driving in Vietnam for the first time can feel overwhelming, but Alex made it so much easier—always available with tips, advice, and quick help whenever I needed it. You can tell he genuinely cares about making sure you have a smooth experience. They also have a great selection of cars to choose from, so whether you want something compact or more spacious, there are plenty of options. Overall, I totally recommend Vinrent if you’re in Nha Trang. Reliable cars, excellent service, and Alex’s support make it a worry-free rental experience.”
“Excellent service. We got an almost brand-new Mazda 3. For 3 weeks everything was perfect. From the moment of booking to the return of the deposit, Aleksey was in touch. There's nothing to complain about. I recommend this rental as reliable. The car was delivered to the airport and picked up there as well after the rental. For citizens of the Russian Federation, convenient payment to a Sber card. The deposit is returned within 5-7 days. There was no need to remind them. Follow the traffic rules (as much as possible in Vietnam), don't exceed the speed limit — and there will be no fines.”
“I contacted this company to rent a car in Nha Trang. They replied promptly on Telegram, and you can use a Russian card to book. The car was delivered and then picked up right at the hotel. The car is in good condition, clean, no smell, I drove to Da Lat and back without any problems. Alexey was constantly in touch with me, big thanks to him! He even exchanged my deposit money at my request 😁”
“I rented a car from this company, I liked everything, the price was very reasonable. There were no problems with the deposit. Thank you.”
“Great company! I rented a 2024 Mazda CX5 in excellent condition. Minor scuffs don't count, you can't avoid them) Deposit was $600, returned immediately when I gave the car back. They have contacts on their website, I got in touch via Telegram. It turned out there's a Russian-speaking employee, so everything was simple and quick. Alexey, a special thanks to you!”
“We rented a car without any problems! Everything was quick and on time! We're completely satisfied and recommend it to everyone!!”
“We rented the car for 40 days. We drove 5000 km across Vietnam. Everything was super!!! The deposit was returned. Big thanks to Aleksey, he was always in touch. Recommend.”
“I liked this company's service. In addition to car rental, they also handle airport pickups. This was very convenient for us. Alexey met us on the day of arrival, took us to the hotel, and the next day brought the car to the hotel address. We chose and booked the car in advance, and for a long-term rental there was a pleasant price. The car was in fully working condition and clean. The company also provided us with a child car seat. The deposit was returned quickly.”
“We rented a Mazda 3 from VinRent at the end of June 2025. The booking, time, and location were confirmed promptly. A rental agreement was drawn up and all the details were discussed. The deposit was returned promptly, in full, and in a format convenient for us. We will recommend them and will use them again ourselves. Alexey, thank you! Best wishes! Vladimir and Svetlana, Belarus.”
“We booked the car on Friday at noon and set off on our trip on Saturday, everything went great. We slightly miscalculated the time, but they calmly extended the rental for another day. The deposit was returned in full, minus the toll roads, within a week.”
“They delivered the car on time, exactly at the location. The car was in excellent condition and clean. I was worried about the large deposit and the wait for the refund, but everything was returned without any problems as soon as they confirmed there were no fines. By the way, the prices were lower than at other rental companies, and the website has a convenient selection of cars and additional options. I recommend it!”
“Completely satisfied with the rental. I discussed all my questions with Aleksey in advance. No complaints about the car. Very convenient payment and deposit refund system. Thank you!”
“Many thanks to the company for the car rental. The car was delivered right to the airport, they met us with a sign, showed and explained everything, gave tips on local driving specifics. There were also no problems with the return. Everything was smooth. Communication in Russian! The cars are new, in excellent condition! I recommend!”
“We rented a Mazda 3 for a trip to Da Nang - the car was in excellent condition, and they explained the specifics of the local traffic rules. I recommend it, we were left with exclusively positive impressions of the car and the VinRent staff, very customer-oriented.”
“An extremely simple and clear service, fast and accessible. The rental process took about 10 minutes, 5 of which we spent dropping off our little scooter at the parking lot. The Turks with all their rituals are nervously smoking on the sidelines. We rented a Mazda — it was literally brand new (mileage around 2 thousand). The return was just as fast and smooth. Getting the deposit back took a week, but luckily it came back in full. And yes, here they don't just speak Russian — the manager is actually a native Russian speaker))) That's two huge differences, and mutual understanding can be reached much faster”
“Great experience throughout with Alexey. Gave me guidance with driving around Nha Trang and car rented was basically brand new (Mazda 3 Gen4). Clear communication via Whatsapp and even though I was a little late for dropoff, Alexey was very understanding. Will deffo come back to rent from Vinrent!”
“I had a great experience renting a car from this service. Everything was smooth, the car was in excellent condition, and it's clear that the owner really cares about quality and customer satisfaction. I would definitely rent from them again!”
“Everything is great, the prices are more than reasonable, the service is top-notch 👍 I recommend it”
“We drove all around southern Vietnam in a car we rented from Aleksey at VinRent. They told us what you can and can't do on Vietnam's roads, and handled the paperwork in a friendly atmosphere. After we returned the car a couple of weeks later, they gave back the deposit. Recommended!”
“Good service, all the car booking details were arranged quickly, the manager was constantly in touch, advised on all the important traffic points, I recommend!”
“Very easy rental process (especially for the deposit - got it back immediately with returning the car) Alexey is very friendly and informs about all the rules in traffic etc. You definitely have to trust the busy traffic a little but that's usual in Asia. The car was in good condition and the delivery to the hotel was a big plus!”
“I rented a car from this rental company for 21 days in March 2025. A few lines with subjective assessments of the rental experience. About the owner. Alexey is Russian-speaking, which immediately reduces the number of problems during the rental compared to owners of a similar business among Vietnamese. He is responsible, friendly, and knows the local specifics of the road situation well. I recommend discussing these specifics with him. He doesn't shy away from conversation, gives reasonable comments about the driving style of the Vietnamese, how gas stations operate, the nuances of traffic rules, routes, the condition of the roads on them, etc. Several times I contacted him by phone asking for comments on regional attractions — he answers all calls and messages in the messenger. About the car. A Chevrolet Cruze, I used the car every day, usually for trips to the beach outside Nha Trang. I drove to Da Lat. The car is far from new, probably with considerable mileage, but technically well maintained: the interior is cleaned, neat, without unpleasant odors, the seats and steering wheel aren't worn out, the engine caused no problems, the steering has no play, adequate brakes. The shock absorbers and suspension springs were probably slightly worn, but that fatigue was offset by the fair rental price. Picking up and returning the car went without incidents, delays, or unfounded claims. In my case, no claims. Alexey left a pleasant impression. I recommend him.”
“Alexey, thank you for the car! At first it was a bit scary to leave a deposit of 50,000₽, since the refund was only supposed to happen once we were back in Russia, but we decided to go for it, because we didn't want to go to Dalat with tour groups. We arrived on a bike early in the morning, left it with Alexey (the area is guarded and safe). Late in the evening we returned the car and left on the bike. The traffic rules in Vietnam were clearly explained to us — while they're not so strict with bikes, for breaking the rules in a car there are huge fines. That's why the deposit is so high. Before us, some guys rented a car and broke every rule possible, so the risks for both sides are understandable, hence such a deposit. We had a great trip to Dalat, were a bit stunned by having to keep to the speed limit, and at some point we had to drive behind a cattle truck at 20 km/h and couldn't overtake, but it's all experience :) We got a little stressed — the car was new and didn't have a transponder, we spent a very long time explaining ourselves to the Vietnamese road guys, got stuck for 40 minutes. Everything else was great. On the way back we drove along the serpentine road in the dark and fog, tucked in behind a sleeper bus. The deposit was returned. I recommend renting a car here!”
“I was satisfied with the rental — everything was simple, clear, and hassle-free. The car was in good condition, and the trip went smoothly and comfortably. Thank you”
“I rented a Honda Civic for 2 days for a trip to Da Lat. The trip itself turned out wonderful, the car is top-notch. Aleksey explained all the nuances of driving in Vietnam in detail and was always in touch. The deposit was returned. Many thanks!”
