Customer reviews
Real reviews from travelers who rented with VinRent across Vietnam.
“Rented a car twice. 15 April 2026 - KIA Grand Sedona. 04 May 2026 - Ford Everest. In both cases everything was done in a humane way, they responded promptly, explained everything, showed everything and gave us the car. We paid the deposit via QR by bank transfer in Vietnamese dong. They returned our deposit about 2 weeks after we returned the car. Everything is super. I can confidently recommend this company and these guys. The cars are clean and well maintained. Most importantly, they don't nitpick over trifles and don't make up things that aren't there - I've had a lot of experience with various companies in various countries, many of them "mess with your head" and try to milk you for money. I'm glad I managed to find a reasonable service in Nha Trang.”
“Excellent service. Everything was fast, clear, and well-coordinated 😀”
“We rented a Toyota Vios. The paperwork took a couple of minutes. Sergey explained everything clearly and there were no difficulties at all. Highly recommend this service! 100% verified”
“Excellent car rental company in Nha Trang! We rented a Toyota Vios for a week. They explained and showed everything. The car was great, no problems on the road. Picking up and returning the car was as fast as possible. The price matched what was stated, without any markups. The deposit was returned in full. Any problem that comes up on the road can be solved right away by contacting them via WhatsApp. Besides, they gave us information about the route. Next time we will definitely use them again”
“Easy and convenient to rent, but you need an international driving license, and they don't accept credit cards. Driving in Nha Trang isn't hard either. In Vietnam people drive much slower than in Thailand. I go to Vietnam often, usually I use a motorbike. This is the first place I've found that rents cars to foreigners. Normally in Da Nang I have to borrow from a Vietnamese friend to use one.”
“Excellent! Just wonderful! I rented a car to pick up my relatives from the airport, the car is great, we agreed instantly, even money doesn't arrive in an account that fast) Everything is based on trust, which pleasantly surprised me! Thanks for the awesome service, friends ♥️”
“Great experience with this car rental company! Everything was smooth from start to finish. The support is truly 24/7 — you can call anytime and always get quick and helpful assistance. The deposit refund process was fast and hassle-free, which is something I really appreciate. No hidden fees, no surprises — everything was transparent and fair. The car was in excellent condition, clean, and exactly as described. Overall, very reliable service. I'll definitely use them again and highly recommend to anyone looking for a stress-free rental experience. You can also order a Vietnamese massage with home visit.”
“We booked a car, quickly arranged everything, it was all easy, with understanding, they offered to pick up the car a day earlier with no extra charge, everything went wonderfully, thank you!”
“This is the best car rental experience! I've rented cars in Azerbaijan, Armenia, Georgia, Turkey, Latvia, Belarus, Russia, Greece, Montenegro, the USA, Cuba, Sri Lanka… Of course, cars are just machines, they can be good or bad, but the landlord-tenant relationship always leaves the strongest impressions during these trips. I have never felt such freedom and support. Sergey - a huge heartfelt thank you!”
“We took the car for more than ten days. Good and trustful company. The chief is always reachable via phone, everything was smooth and adequate. Important, that all required documentation of the rent was provided. I recommend with a pleasure.”
“We rented a car here for a month. They found a suitable option at a reasonable price. The paperwork was quick. Based on my experience with other car rentals in Vietnam, I'd especially like to note that when returning the car at the end of the contract, the company made no made-up, unjustified claims. The deposit was returned without any questions. The toll road bill matched my own records. Next time, if I need to rent a car, I'll come here again.”
“First time in Vietnam, we decided to rent a car for three days for a trip to Da Lat and didn't regret it for a moment. We looked for the car through the localrent aggregator. We chose a car, and the owner offered us a higher class — KIA Sedona (at no extra charge). The car was gorgeous, very comfortable. The whole family was delighted. The car was delivered to our hotel at the appointed time — clean and in good condition. The deposit was 600 dollars in cash. When returning the car, they met us halfway and returned the deposit the very next day, even though under the contract the owner can return the deposit within 10 days after the end of the rental. Many thanks! We drove carefully, so I think there won't be any fines ) On our next visit, we plan to rent directly from this company. I recommend it to everyone!”
“I rented a VinFast 3 for trips around Vietnam, really liked it 1. Quick and easy to arrange 2. The car is nimble, economical (electric), you don't pay for charging at all 3. The owner is positive, a good person who helped during the setup with an app (navigator) that also shows your speed and warns about cameras Overall I recommend it, if I come again, I'll rent here too! Cảm ơn rất nhiều”
“I recommend it. Everything was great, from the meeting to returning the car. Everything was right on time. The cars are new and there's plenty to choose from. The guys were constantly in touch and resolved any issues that came up. Thank you!”
“5 stars. I liked everything from the moment of the request to the return of the car. The price is the most attractive.”
“Good service, they quickly helped with the car, explained what you need to know while driving and what to pay attention to. Returning the car took a couple of minutes. Thank you!”
“Excellent! They delivered it to the airport and I returned it right there. Communication was convenient! The car was new!🫂 Thank you🫂 May you be rich🫂”
“Excellent car rental company The car was delivered clean and with a full tank In terms of technical condition the car was in excellent shape The deposit was returned exactly on time)”
“We rented a car for our family of 7 people and the service was absolutely top-notch. The whole experience was smooth from start to finish. Communication was clear and quick, the paperwork was simple, and the rental process was very easy. Everything was organized perfectly and the car was great for our trip. Highly recommend this company if you're looking for reliable service and a hassle-free rental experience!”
“Great rental, the car was fresh, and they didn't nitpick when we returned it.”
“We rented a car, everything was great! The car is good. The manager was always in touch. The $600 deposit took a very long time to be returned via SBP! Keep that in mind”
“Good guys and good Service. Especially Sergio. Helped a lot and provided best services. Just in time and very smooth. Car was brand new (3k km). Spent wonderful time with my family traveling around Nha Trang. Can recommend! Feel free to order”
“Rented a CX5 for two weeks at the end of January 2026. The car was in excellent condition. Everything was fine with the billing. Recommended”
“A wonderful car-rental company in Nha Trang. I really wanted to take this exact car, the VinFast VF3. We discussed everything very quickly and booked it for two weekends. Both rentals went perfectly. The deposit was in crypto, I hope there won't be any fines and everything will be returned in full. The car is new and excellent. No problems with charging. An electric car is very convenient and comfortable. The charging is completely free, which is very nice.”
“We rented a car, everything went great. Simple, convenient. They didn't nitpick about the car when we returned it. The deposit and payment can be transferred to a Russian bank, in rubles. Very convenient. They explained what to be careful about to avoid getting fined.”
“Excellent rental, very convenient, I recommend it to all my friends. Great prices, beautiful new cars.”
“I rented a car here twice on weekends and plan to rent again. The cars are in good condition, with options for different needs. Signing the contract and returning the car take just a couple of minutes. The contract is in English and Vietnamese, but communicating in Russian was no problem. During my first rental, they gave recommendations for driving in the city and outside it. It's also convenient that the office building has a café with European food — you can have breakfast and hit the road right away. Overall, only positive impressions from the rental :)”
“We rented a red VinFast in late January 2026. The car was delivered to the airport, we quickly found the driver and got the keys. The support team was very polite, always in touch, for which a big thank you. No additional charges were applied, I highly recommend this service!”
“Nice guy with reasonable prices. Got car for 4 days to visit Da lat and it was great. Thank you so much!”
“Everything went well. The car was tidy and in good working condition. Communication, responsiveness, and friendliness were top-notch!”