Customer reviews
Real reviews from travelers who rented with VinRent across Vietnam.
“We rented a 7-seater Hyundai Stargazer for 12 days for a family trip (6 people) to Da Nang, Da Lat, Dak Lak, Mui Ne and the surroundings of Nha Trang. The car was in excellent condition both externally and technically, very comfortable and economical, and we had no problems during the whole trip (2200 km). I booked the car through the website, indicated what I needed, and the calculator automatically calculated the final rental cost. No prepayment is required — I just arrived on the chosen day and time, paid the rental cost and made a deposit in cash in rubles. The deposit was returned in full at the moment of returning the car to the owner. Excellent car rental service at an affordable price!!!”
“I turned to this car rental company because it's impossible to rent a car in Nha Trang. The rental process was straightforward and transparent, the Alex was professional and very friendly, the car was in excellent condition almost new. Thank you to for offering this rare opportunity to rent a car in Nha Trang and great service. No issues with the security deposit”
“We rented a car in the second half of September. We found this rental by chance on Google Maps and, after reading the reviews, saw that there was a website with Alexey's contact details. After getting in touch, we learned the car rental terms and made a booking. On the appointed rental day, we arrived, inspected the car and signed the contract. Alexey clearly explained the nuances of driving and parking, sent a driving guide for the SRV, advised which navigator would be best to use, and provided a child seat. During the few days of rental, we managed to visit Dalat and drive around the outskirts of Nha Trang, finding many gorgeous beaches. The car was in fully working condition, clean and lively! My passengers and I were thrilled! Driving in traffic is quite easy and stress-free if you do everything smoothly and carefully. After we returned the car, we received the deposit in full as agreed, 7 days later. I recommend VinRent rental as a reliable and quality service! Thank you very much and see you next time!”
“In September 2024 we rented a Mazda CX5. We picked up the car at Cam Ranh airport. Everything was smooth and fast, we agreed on the pick-up / return time in advance. The company representatives were always reachable. I really liked that they gave a very, very detailed instruction with the specifics of driving in Vietnam. The car is in good condition, not perfect, but fine for its mileage. As wishes for the rental, if they read the comments + for those renting a car: 1. the fuel was 1/4 of a tank (stated in the contract), it would have been more convenient to have a "full tank", but it's not a big deal; 2. the exit from the airport parking is paid, good thing we had cash with us, otherwise it's unclear how to exit (we weren't warned about this). Bottom line: big thanks to the guys! We've closed the question of finding a car rental in this region of Vietnam for ourselves. We'll keep using their services in the future!”
“I used the rental service in early August. I took a Vinfast Lux. I was very satisfied. Pros: a wide selection of cars, quick response to the request, communication in Russian, the option to leave a deposit in rubles to a Russian card, convenient pickup and return at the desired location for a minimal surcharge, free child seat, the car in good condition, help and advice for those unfamiliar with driving in Vietnam. The only downside I can name is the limited mileage, but that's common practice for all rental companies. Best of luck to Alexey! For renting a car in Nha Trang, only go here.”
“Excellent service! I rented a car for a few days in Nha Trang, Alexey explained all the details of driving on Vietnam's roads very competently! The cars are all new, they can deliver the car around the city! Big respect!”
“We rented a car for two days and were very satisfied with the quality of the services provided. I recommend it to everyone.”
“The best vehicle rental service in Nha Trang, both in terms of price and customer approach. I rented a Vinfast Lux, and we comfortably and coolly drove it to Dalat and Da Nang.”
“I drove different cars for a couple of months, the prices for Vietnam are reasonable, you can always negotiate, if you want something interesting for a long term, recommendation”
“Highly recommend. I had really good experience here. great service and great prices, easy process with no issues. Alex ( the owner) was super friendly and helpful. Thank you so much! I definitely coming back.”
“Very good service, fair cost and new car. Advices about good places for visiting or shopping included. Especially useful were notes about local regulations and driving specific.”
“Alexey is simply the best, he delivered the car right to the hotel, easy to communicate with… What I especially liked, from the very beginning he was a very reliable coordinator, gave a detailed point-by-point description of the specifics of driving in Vietnam, and when I returned the car a day early, Alexey refunded the money for the last day… In this he truly surprised me… I recommend 200%…”
“Great professional service, just like what I'm used to from Europe! We took a Mazda 3 for a 4-day road trip to the Central Highlands - was a super fun experience and would do it again!”
“Rented a car for 2 days to make a quick trip to Da Lat. Everything was fine, the deposit was returned, a trustworthy service.”
“Vinrent has the best cars and a great service with constant support throughout. We will recommend vinrent to everyone travelling in vietnam.”
“I'll be honest, this is the best car rental in Nha Trang, but I think even in all of Vietnam) Alexey and his partner were super welcoming, caring, and responsive. Damn, I haven't seen service like this in a long time. I think I'm about to cry from admiration for them))) All the cars are in excellent condition. Believe me, I've had experience with previous rental cars in Nha Trang. In short, I recommend it to everyone, really. They work conscientiously!!!”
“Great service, good cars and lovely owners! It was a pleasure to rent car from them. We also got really good (european standard) baby-seat for rent. Definately will use their service again when visiting Vietnam :) Easy pick up & dropp off from airport+ they were so nice to give our deposit back in $.”
“We rented a Mitshubishi Xpander for a trip from Nha Trang to Dalat for a few days. Rental process went really smoothly with the owner Alex including delivery to our apartment in Nha Trang and a pick up from Cam Ranh airport before our flight to Thailand. Xpander was big enough for our family of four + 4 big suitcases and random smaller bags. We highly recommed VinRent if you are in need for a car in Nha Trang and hopefully in the future also in other cities 😉 Thank you Alex and Harry!”
“Awesome service, fresh cars, simple and clear contract. Manager Andrew help us to select an alternative car(the car we wanted was extended for rental). The new car was in excellent condition, shone with purity and have all needs for our travel. It was very important for us, cause we were traveling to Da Lat. I can sincerely thank the work of the Vinrent team for our trip”
“I'm that very brother from the review below) I second every word! I rented a Vinfast Lux, a great car for not much money! Special thanks to Lesha, you rarely come across such service and attitude anywhere!”
“Unexpectedly excellent service and cars for Vietnam. I rented a moped for a few days, then switched to a car, which I drove for over two weeks. I recommended this service to my brother, who rented a comfortable Vinfast and was also very pleased with both the car and the service. Thanks again to Alexey for organizing such a convenient rental and a great website!”
“We rented a 7-seater car for a visa run. You can check out the options on the website, which others don't have. Everything was on time as agreed. We had some concerns about the deposit, but it was returned in full) Overall a TOP place)”
“Had a great trip to Da Lat with the driver 👍🏼 Prices are lower than at other agencies. Before choosing, we compared 4 places, picked these guys, and didn't regret it one bit!!!”
“We had a great trip on the visa run! The car was in good condition. The rental terms were clear. A detailed contract with no hidden pitfalls or fine print. The deposit was returned without any problems, even ahead of schedule. Next time I'll definitely come back to you, Aleksey!”
“I booked the car on 31.12.2023 at last moment. Surprisingly I get my car very fast it was delivered to my hotel. The price is good. Definettelly recommend it. Everything was clear, simple, and reasonable. I recommend it.”
“Thanks to the guys from VinRent, we took our parents and kids to Da Lat for an unforgettable weekend) everything was smooth, on time, and affordable 🙏”
“When you are very satisfied, you have to say it! This is my feedback after renting a car from VINRENT in Nha Trang. Really I am very satisfied. Friendly, available and responsive team. the car in excellent condition, clean and fully loaded, delivered on time. Inventory carried out together without any problem upon departure and return of the vehicle. an extremely clear and protective contract for both parties. And very reasonable pricing and conditions. In the end it’s clear that I won’t buy a car. I will go back and rent one from VINRENT. Well done and thank you again. Patrick”
