Last updated: 29 September 2026
To keep our cars clean for every guest — including those with allergies — and to protect your animals and our vehicles, animals are not allowed in VinRent vehicles.
1. What this means
- Pets of any kind (dogs, cats, birds, reptiles, rodents and others) may not be carried in the vehicle, including in a carrier or crate.
- The only exception is an assistance animal (for example a guide dog) accompanying a guest with a disability. Please tell us in advance — in the booking notes, on Telegram or at [email protected] — so we can prepare the car.
2. If the rule is broken
If signs of an animal are found in the vehicle (hair, dirt, odour, stains, scratches or other damage):
- the renter pays a cleaning and disinfection fee equal to the documented cost of professional treatment, and the documented cost of repairing any damage;
- the renter also pays reasonable compensation for the days the vehicle cannot be rented while it is being treated;
- the amounts are deducted from the security deposit against an itemised statement, and anything above the deposit is payable by the renter;
- the damage waiver of the protection plans does not apply to damage caused by an animal.
Repeated or serious violations may lead to refusal of future rentals.
3. Travelling with a pet?
If you are travelling with a pet, please tell us before you book — we will gladly help you arrange another way to travel with it.